Collaboration web interface offers a customisable view of colleagues, grouped by work teams, and provides real time presence information of users, so you can see coleagues status, make voice or video calls or request a call back when not available.
One click is enough to start communication with a colleague.
Team chat merge multiple collaboration features into a single web and mobile application. Team chat software includes:
Finally, there is a turnkey video conferencing system right at your desk. No need to go to the conference room, no need to install any additional hardware or software components.
Users can start a video conference right from the Collaboration web interface and can invite their colleagues or external users at any time.
External users receive an email invitation and can join the conference by clicking on a link. It is also possible to access a conference in audio-only mode by calling a phone number.
SMS Sender allows you to withdraw a list of users from any ODBC data source to send a text message through the system gateway at a predetermined time.
It also allows you to send the log of operations to a specified email address, including a *.csv file with the list of contacts to whom the SMS has been sent and to whom, on the contrary, the system failed to send the message.
Geolocation is a valuable application that uses GPS capabilities to allow workers to track and analyse customer locations, generate leads, target offers, and collaborate with team members easily on the fly using the most appropriate tool.
Desktop sharing allows remote access and remote collaboration on a person’s computer through a graphical Terminal emulator. The most common two scenarios for desktop sharing are: Remote login. Real-time collaboration.
File sharing never been easier. Users can share any document format and some other file formats are also supported.
Share your files with colleagues or customers from your desktop or even your mobile application. You can even share files while on a call, video call or conference.
Without monitoring, control and analysis there is no strategy. Wildix offers efficient reporting tools that provide you with the information relative to the call activity of the employees, such as number, duration, type and costs of all the calls received and made by your call agents.
Real-time SLA (Service-Level Agreement) monitoring tool.
The application allows monitoring your call agents’ activity and provides you with the information on the SLA which helps to measure the call center performance.
With Wildix Click to Dial feature you can call co-workers, business partners, or customers through collaboration platform without having to punch phone numbers displayed on your desktop productivity applications or your web browser and instantly place a call to connect and collaborate with everyone.
Streamline Business Communications with Click-to-Dial feature with the proliferation of technology in the workplace.
Mobile extension integrates mobile phones of employees into the corporate telephone system. Today this feature is fundamental, and it is no longer an option, it became a commodity.
Our Mobility service can be easily enabled and customised in several seconds and it offers the following features:
Collaboration web interface offers a customizable view of colleagues, grouped by work teams, and provides real time presence information of users. One click is enough to start communication with a colleague.
Online Call History feature allows all the users to access their call history not only from the handset the call has been made through, the call history will be also available on the collaboration web interface.
Integrated Fax Server: send and receive faxes and SMS via email or Collaboration web interface. T.38 fax over IP protocol.
No more paper faxes thanks to Fax2Mail & Mail2Fax. Save and store faxes in digital format.
☎ Upfront audit to help you understand your current server environment in order to optimise your move to the cloud.
☎ Easy provisioning via our online portal, with human support available to guide you through the process
☎ Fully-managed ongoing service, with proactive monitoring of your platform.
☎ Built on the world’s largest and most reliable public cloud platform – Amazon Web Services.
☎ Full support available to help you migrate your applications and data.
☎ No upfront Capex required with a flexible, no-commitment rental basis.
For further information on unified communications solutions, please conatact us via the form below or call 0300 303 3668 today.
If you would like to learn more about how our Telephone Systems could be adapted best for your organisation, please CALL US NOW ON 0300 303 3668 or get in touch with a member of our knowledgeable team today.