However the move to becoming an agile business is not simply a change in corporate mindset. Technology will need to be at the heart of all processes. This may mean the use of new software frameworks or the adaptation of existing line-of-business applications. It will also require infrastructure changes for maximum flexibility.
ISDN is the traditional workhorse of enterprise telecoms, providing relatively reliable voice and data connectivity. However, ISDN struggles to cope with the demands of the modern agile business and is to be phased out in the next few years:
The answer is to replace ISDN with a more flexible solution, SIP trunking. SIP can address all of these challenges and more.Contact Us
Avandda SIP trunking offers a flexibility that is not available through traditional ISDN. A number of possibilities can affect how resilient your voice and data connections are.
Unforeseen circumstances – such as damage to lines, moving offices or being unable to redirect calls, can be damaging to your business. SIP trunking minimises these problems and ensures you can keep working through every eventuality.
SIP trunking supports your business by allowing you to decide which number you want to display on a call-by-call basis. Even if you’re making a significant move in location, or just wanting to grow your business without opening more offices, SIP trunking allows out-of-area geographic number ranges to be used – showing your business as local, despite being physically located elsewhere.
Why have a separate voice and data connection when you can have both on one line? By discarding any unnecessary ISDN lines, you will be able to save a large amount of money. In addition, SIP trunking can typically save you a further 50% on line rentals and 25% on calls. By utilising the benefits of SIP trunking number flexibility when you’re moving office, you will not need to spend money on changing stationery, advertisements or listings. SIP trunking also allows you to make free calls between connected sites, even internationally.
If you’re still using ISDN, the chances are that you are spending money on lines that you may not actually need all year round. SIP trunking gives you complete control of your lines – you can add more when demand is high, reduce them when there is little demand and split calls to make handling more efficient. Being able to make these instant changes puts you in total control of your communications.
Often, things will happen that you just can’t control. Whether that’s a problem in the office, busier peak times than usual or a lack of connection, SIP trunking provides a business continuity feature that is designed to handle emergencies with ease. It is able to automatically reroute any calls to back up sites in a number of seconds – so there is no disruption for your customers.
There is no denying that moving away from traditional ISDN will benefit your business. Contact us now to review your own requirements and discuss whether SIP trunking or hosted VoIP telephony is the right choice for your business.
If you would like to learn more about how our Telephone Systems could be adapted best for your organisation, please CALL US NOW ON 0300 303 3668 or get in touch with a member of our knowledgeable team today.