Your network routing and switches are an integral component to the smooth operation of your phone system.
We can provide a wide range of solutions to suit your business needs, whether you are using an in-house phone system or a hosted phone system.Contact Us
You are at your desk in your office when the phone rings and you answer the phone, as usual, only the customer cannot hear you so hangs up the line. Another customer calls shortly after and mentions they can’t hear your very well, even though you have the volume turned up all the way on your handset.
Your staff are struggling to take enquiries and solve any issues your customers are having by phone so resort to asking your customers to call them on their mobile or to email them with their enquiry.
Before long, your customers get frustrated with this and the phone lines stop ringing as often because they know you can’t hear them very well or there is an intermittent crackle and your business gets the reputation of having a “terrible office line”.
In the example above, your quality of service has suffered, leading to user complaints, poor customer service and problems with your businesses telephone communication which unfortunately diminishes your businesses reputation.
In most cases, these types of problems occur when your existing network infrastructure lacks the appropriate capabilities or bandwidth capacity to support your phone system.
This can easily be avoided by having the correct network switch to support your phone system, at Avandda we can help you with your network infrastructure to support your VoIP applications whilst keeping in line with your existing budgets.
If you are unsure of what your current system is and would like our help with this, please call us to arrange a site survey and let us help to fix your problem with the most suitable.
We understand that not every business needs to use a top of the range Cisco 48 port PoE fully managed network switch and sometimes when speaking to your IT team it can be a bit daunting to be faced with a list of manufacturers offering different switches, that all provide a long list of different features.
We take the headache out of this for you and by working with various brands such as; Netgear, Cisco, D-Link, Ubiquiti and TP-Link we can ensure that whether you need a PoE Switch, managed switch or just a simple router to help you that we will be able to provide you with the best solution to ensure your phone system works to the best of its abilities.
If you would like to learn more about how our Telephone Systems could be adapted best for your organisation, please CALL US NOW ON 0300 303 3668 or get in touch with a member of our knowledgeable team today.