Hosted telephony

Fully Hosted VoIP Telephony

Avandda’s fully hosted VoIP telephony solution is the UK’s most resilient VoIP telephony service.

Our service is exclusively powered via BT’s reliable and secure next-generation network and provides the functionality of a high-end business telephone system without the need for the physical on site PBX.

To connect to our hosted VoIP telephony service, you simply require a reliable broadband connection, which could be your existing service. As we believe that call quality is paramount, we can also offer a full range of broadband connectivity options to ensure you have the best possible service available to serve your voice & data needs.

Quality of Service

If your business has multiple sites, we can offer virtual private networks (VPN’s) to ensure secure links and maximum call quality. Most importantly, our Hosted VoIP system call traffic bypasses the public internet entirely, ensuring absolute end to end quality of service for all of your business telephony.

Below are some benefits of using our hosted telephony service;

  • Secure, Reliable & Robust – Powered by BT 21CN with guaranteed 99.9% uptime backed by our SLA. Including built in business continuity and disaster recovery with call re-routing.
  • Unlimited Scalability – Add and Remove users as required to any size of business operation.
  • No PBX Investment – Get complete on premise functionality without the hardware costs.
  • Remote Integration – Enhanced mobility with seamless integration.
  • All-inclusive calling bundles – 5000 minutes to UK 01, 02, 03 and Mobile numbers per user
  • Comprehensive range of unified communication features – Integrated mobiles, desktop and mobile apps, video and presence

Standard inclusive features

  • Allocation of New UK 01, 02 and 03 numbers as required.
  • Unlimited Free on-net calls between all users regardless of location or device.
  • 5000 minutes of calls to UK 01, 02 ,03 and UK mobile numbers.
  • Advanced hunt groups with unlimited levels of auto-attendant
  • Personal & Departmental voice messaging with voicemail to email integration.
  • UC business mobile application to include IM&P and Video Calling.
  • Desktop Application for Call Control and Collaboration Service Assurance Portal with 24/7 network monitoring.

Advanced features

  • Latest functionality – Meet Me Conferencing.
  • Call Centre ACD Control & Reporting.
  • Professional Call Recording.
  • CRM System Integration.
  • In-Depth call analytics.

For further information on all aspects of hosted VoIP telephony, please contact us today.

Talk to us about Hosted VoIP Telephony.

Get in touch and we’ll arrange for one of our experts to talk through your hosted VoIP telephony requirements on site.

Book a FREE consultation