At Avandda we are mindful of the importance of supporting our customers and those partners we do business within their endeavours. In that line, we recognise the need to ensure that any personal data that we may collect is properly protected and that we are transparent and responsible in the way we handle it.
In these pages, you can find information about what personal data we collect as a controller, what we do with it and how you can contact us if you have any question or need any further information.
From whom we collect personal data?
Avandda collects personal data from customers, suppliers and professional advisers, and their employees with whom Avandda has an existing or prospective business relationship in order to manage such relationship and interact with the Business Partners.
Who is the controller?
In relation to such personal data, Avandda acts as the controller and collects and process such data on the grounds of its legitimate interest of managing the relationship with Customers.
What personal data do we collect?
The personal data consists of any or all of the following:
- Telephone numbers
How do we collect personal data?
The personal data is collected during our engagement with Business Partners by email, phone, meetings, Avandda’s website (www.avandda.co.uk) and networking events.
How do we use the personal data?
The personal data is exclusively used for the management of the relationship with the Customer and, in the case of existing or prospective, for the promotion of services provided by Avandda relevant to them.
With whom do we share the personal data
- Existing customer: Those of our suppliers of services who need to have that data in order to be able to provide their services to our customers, which include, Daisy Group Limited, BT Plc, TalkTalk Telecom Group Plc, Virgin Media Limited, Gamma Telecoms, Voiceflex Ltd.
- Prospective: All our perspective’s data are reserved for Avandda use and not shared with any of our partners or suppliers.
Do we transfer personal data outside the European Economic Area?
No personal data is transferred outside the EEA.
How long do we retain the personal data?
Personal data is retained for the duration of the relationship with the Business Partner and for a period of up to 7 years from the end of such relationship.
What rights do customers have in relation to their personal data?
Business Partners have, in relation to their personal data, the following rights: right of access, right to rectification, restriction of processing, erasure (“right to be forgotten”), data portability, object to the processing, and their right not to be subject to an automated individual decision making.
These rights can be exercised by contacting Avandda using the contact details provided below.
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How to contact Avandda?
Avandda can be reached using the following contact details:
Avandda Voice and Data Solutions, 815 Birchwood Boulevard Business Park, Birchwood, Warrington WA3 7QZ, [email protected]