Privacy Policy | Avandda

Privacy Policy

Privacy

At Avandda we are mindful of the importance of supporting our customers and those partners we do business within their endeavours.  In that line, we recognise the need to ensure that any personal data that we may collect is properly protected and that we are transparent and responsible in the way we handle it.

In these pages, you can find information about what personal data we collect as a controller, what we do with it and how you can contact us if you have any question or need any further information.

From whom we collect personal data?

Avandda collects personal data from customers, suppliers and professional advisers, and their employees with whom Avandda has an existing or prospective business relationship in order to manage such relationship and interact with the Business Partners.

Who is the controller?

In relation to such personal data, Avandda acts as the controller and collects and process such data on the grounds of its legitimate interest of managing the relationship with Customers.

What personal data do we collect?

The personal data consists of any or all of the following:

  • Name
  • Address
  • Email
  • Telephone numbers

How do we collect personal data?

The personal data is collected during our engagement with Business Partners by email, phone, meetings, Avandda’s website (www.avandda.co.uk) and networking events.

How do we use the personal data?

The personal data is exclusively used for the management of the relationship with the Customer and, in the case of existing or prospective, for the promotion of services provided by Avandda relevant to them.

With whom do we share the personal data

  • Existing customer: Those of our suppliers of services who need to have that data in order to be able to provide their services to our customers, which include, Daisy Group Limited, BT Plc, TalkTalk Telecom Group Plc, Virgin Media Limited, Gamma Telecoms, Voiceflex Ltd.
  • Prospective: All our perspective’s data are reserved for Avandda use and not shared with any of our partners or suppliers.

Do we transfer personal data outside the European Economic Area?

No personal data is transferred outside the EEA.

How long do we retain the personal data?

Personal data is retained for the duration of the relationship with the Business Partner and for a period of up to 7 years from the end of such relationship.

What rights do customers have in relation to their personal data?

Business Partners have, in relation to their personal data, the following rights: right of access, right to rectification, restriction of processing, erasure (“right to be forgotten”), data portability, object to the processing, and their right not to be subject to an automated individual decision making.

These rights can be exercised by contacting Avandda using the contact details provided below.

Cookies and 3rd Party Widgets

Our site may use Facebook, Google+, Twitter and other 3rd party widgets. These widgets may set cookies if you are already logged into these websites, or have previously downloaded cookies set by these sites. This privacy policy does not cover the behaviour of these widgets.

Cookie Listing

We do not knowingly set any cookies.

How to contact Avandda?

Avandda can be reached using the following contact details:

Avandda Voice and Data Solutions, 815 Birchwood Boulevard Business Park, Birchwood, Warrington WA3 7QZ, sales@avandda.co.uk

Social housing group

The client A local Social Housing Group Avandda worked with a supported living temporary accommodation for vulnerable young people and families – a 24/7 managed facility. In these environments there are often times when individual members of staff need to attend potentially dangerous or threatening situations, whilst working alone. All staff are issued with long

Read more

Venue Cymru

See how Avandda helped Venue Cymru, the iconic theater in North Wales, to deliver efficiency and save money, by upgrading all lines from the traditional ISDN lines to SIP (VoIP) lines.

Read more

Moda in Pelle

Moda in Pelle & Daniel Footwear are national online & high street fashion & footwear retailers with head offices and distribution centre in Leeds and 75 retail stores in throughout the UK and Ireland.

Read more

Why choose Avandda

High Performance – Our Business Telephone Solutions are ideal for companies that need to assure high-performance and eradicate lost, unanswered or engaged calls and the associated lost business opportunities.
Maximise productivity - Provide employees with reliable telephone solution for a better customer service experience so your business can perform at optimum levels of efficiency.
Nationwide Network - We have successful installations throughout the UK. We would be delighted to make an introduction to any of our clients to learn more about how we work and the results we deliver.
Cost saving – We offer a FREE billing analysis where we identify ways to cost-effectively streamline connectivity & upgrade the capability of your communication systems.
24/7 monitoring and helpdesk – Our sevices continuously monitored and supported to ensure consistency of services and immediate action where necessary.
Single Supplier – Reduce your supply chain management overhead and benefit from having just one supplier, one bill and a single point of contact.

Contact Us:

If you would like to learn more about how our Telephone Systems could be adapted best for your organisation, please CALL US NOW ON 0300 303 3668 or get in touch with a member of our knowledgeable team today.

Patrick Mee
Managing Director

avatar
kite-chat

Wayne Lester
Director

avatar
kite-chat

Anas Saad
Development Manager

avatar
kite-chat

Get a Quote:

Greater Manchester Chamber of Commerce. Member Software Advisory Service. Trusted Partner. iPECS - Authorised Reseller Samsung Wildex Partner Gamma Voiceflex