How to prepare for the end of ISDN.

Planning for the ISDN phase out

With the announcement by British Telecom to stop support for ISDN services by 2020 and complete cessation by 2025, it is vital that businesses plan a migration policy as soon as possible.

The future-ready solution is SIP. SIP is a ready-made replacement for ISDN, connecting a business’s telephone system to the national network via broadband, ethernet or a private circuit.

SIP trunks emerged through a growing need for reliable, flexible and scalable communications technology that enables growing businesses to manage communications effectively in line with demand and is already prepared for voice and data convergence further down the line.

Moving from ISDN to SIP.

We indicate below some of the key steps, we beleive you need to take to effect a changeover.

Step one: scoping the job

The Avandda team can help you establish what the move will look like for your business. This may be a wholesale switch in one move, a phased branch by branch transition, or even floor by floor. SIP can work alongside ISDN, so the switch needn’t be fraught with the panic of turning one system off and another on at the same time. Costing will also be included within this part of the process.

During this period there should be little or no disturbance to your business. And any tests or checks can be carried out in a controlled environment.

Step two: audit the current system

A big part of the process from our end will be auditing your current infrastructure and network capacity. Essentially, we need this information in order to understand the optimum service provision required to meet your business demands.

This can include the available bandwidth on the existing data connectivity, to decide if additional or dedicated connections are required to carry voice traffic. As with any audit, it will be a case of check and check again to ensure everything is accounted for. Avandda offers the audit free of charge.

Step Three: switch and go live

Time to switch your service to your new SIP. You do not need to worry about downtime as our network service team will divert calls to any requested mobile or landline during the switching period. The important thing is to note that if steps one and two have been completed correctly, step three should go smoothly.

For modern businesses, there is no longer a good reason to continue working with an ISDN-based telecommunications solution.

With the cost saving potential of SIP trunking, as well as its resilience and reliability, it is the common sense option for any organisation looking to be truly always on and to provide customers with a first class experience.

If you would like to learn more about how these services could be adapted best for your organisation, please get in touch with a member of our knowledgeable team today, or fill the information below and let us contact you. Time is moving on but cost savings and flexibility are just around the corner.

St Pancras Hotel Group

Avandda was first contacted through the St Pancras Hotel Group IT company in 2014 to assist with linking their apartment hotel to the main hotel via line of site wireless link. They have been a preferred supplier ever since. See the video testimonial above and details of the projects completed and maintained below. A

Lakeland

Avandda have for some years worked to create perfect telecoms solutions for Lakeland – the home of creative kitchenware. Check out the testimonial video above or read about the project in more detail below. The Challenge Avandda first encountered Lakeland in 2008. Their customer service team – based in the Windermere head office –

Euro Traveller Hotels

We have been involved with Euro Traveller Hotels for some years, continually developing their communication capabilities in line with evolving technologies. We originally took over their systems in Elephant and Castle, Old Kent Road and a new hotel in Harrow. We installed Samsung systems in each hotel, with just under 100 extensions in Harrow, thirty

High Performance – Our Business Telephone Solutions are ideal for companies that need to assure high-performance and eradicate lost, unanswered or engaged calls and the associated lost business opportunities.

Maximise productivity - Provide employees with reliable telephone solution for a better customer service experience so your business can perform at optimum levels of efficiency.

Nationwide Network - We have successful installations throughout the UK. We would be delighted to make an introduction to any of our clients to learn more about how we work and the results we deliver.

Cost saving – We offer a FREE billing analysis where we identify ways to cost-effectively streamline connectivity & upgrade the capability of your communication systems.

24/7 monitoring and helpdesk – Our sevices continuously monitored and supported to ensure consistency of services and immediate action where necessary.

Single Supplier – Reduce your supply chain management overhead and benefit from having just one supplier, one bill and a single point of contact.

Contact Us:

If you would like to learn more about how our Telephone Systems could be adapted best for your organisation, please CALL US NOW ON 0300 303 3668 or get in touch with a member of our knowledgeable team today.

Patrick Mee
Managing Director