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What is VoIP?

What is VoIP?

Voice over Internet Protocol (sometimes referred to as an IP phone) uses the internet to make and receive calls. Unlike a traditional telephone, it doesn’t use the telephone network, which routes calls across copper cables connected by telephone exchanges.

How does VoIP work?

When you make a call, the VoIP software converts the analogue audio signals into digital data, which it transmits over the public internet or your private IP network. You can make calls from your computer or IP phone to another computer, landlines, and mobiles.

The call quality is the same as landlines. Although the technology behind VoIP is obviously clever stuff, it’s really easy to use. It’s just the same as using a regular phone so you don’t need to worry about having any special techie skills!

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