Call2Teams Use your phone system with MS Teams - Avandda

Use your phone system with MS Teams

Connect Microsoft Teams users to your current IP PBX for calls.

No hardware or software required.


Enable users to enjoy the full Microsoft Teams phone and calling experience, powered by your existing phone system. Call2Teams allows you to use Teams Direct Routing provided as a Cloud Service that connects your existing IP PBX to users in Microsoft Teams, just like a regular extension. There’s no hardware or software to install. Bring all users under one collaboration platform by using Microsoft Teams for Collaboration, messaging and voice.

The Microsoft Teams® user’s experience is seamless, and users can use any PC, Mac, Mobile and certified Teams devices to make calls; it’s the pure Microsoft Teams® calling experience, provided without disruption to business-as-usual.

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  • Teams users get to make and receive calls just like on their existing desk phone.
  • No Software or hardware to install,
  • No special configuration of your phone system.
  • Add Teams users like a new phone; keep all your desk phones as they are.
  • Enterprise-grade, high-availability infrastructure that runs on Microsoft Azure.
  • Retain Call Centre software, devices and integrations with your current PBX
  • No minimum user quantity – from 1 to 5,000 users
  • Use the Teams softphone on your mobile, no complex VPNs to manage
  • Users require the Office 365 Phone System add-on or E5 licences to use calling in Microsoft Teams

Transforming Care home communications through a pandemic

The Manse Nursing Home is a family run home offering Nursing and Residential care with 44 bed capacity and located in the heart of Kirkham, Lancashire between Blackpool and Preston. Over its thirty-year existence it has grown steadily but was begging to be hampered by communication issues. They had a traditional on-premises telephone system connected

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St Pancras Hotel Group

  Avandda was first contacted through the St Pancras Hotel Group IT company in 2014 to assist with linking their apartment hotel to the main hotel via line of site wireless link. They have been a preferred supplier ever since. See the video testimonial above and details of the projects completed and maintained below. A

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Avandda have for some years worked to create perfect telecoms solutions for Lakeland – the home of creative kitchenware. Check out the testimonial video above or read about the project in more detail below.   The Challenge Avandda first encountered Lakeland in 2008. Their customer service team – based in the Windermere head office –

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Why choose Avandda

High Performance – Our Business Telephone Solutions are ideal for companies that need to assure high-performance and eradicate lost, unanswered or engaged calls and the associated lost business opportunities.
Maximise productivity - Provide employees with reliable telephone solution for a better customer service experience so your business can perform at optimum levels of efficiency.
Nationwide Network - We have successful installations throughout the UK. We would be delighted to make an introduction to any of our clients to learn more about how we work and the results we deliver.
Cost saving – We offer a FREE billing analysis where we identify ways to cost-effectively streamline connectivity & upgrade the capability of your communication systems.
24/7 monitoring and helpdesk – Our sevices continuously monitored and supported to ensure consistency of services and immediate action where necessary.
Single Supplier – Reduce your supply chain management overhead and benefit from having just one supplier, one bill and a single point of contact.

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If you would like to learn more about how our Telephone Systems could be adapted best for your organisation, please CALL US NOW ON 0300 303 3668 or get in touch with a member of our knowledgeable team today.

Patrick Mee
Managing Director


Wayne Lester


Anas Saad
Development Manager


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