Avandda was first contacted through the St Pancras Hotel Group IT company in 2014 to assist with linking their apartment hotel to the main hotel via line of site wireless link. They have been a preferred supplier ever since. See the video testimonial above and details of the projects completed and maintained below.
A site visit was carried out and their Samsung Officeserv 7400 telephone system was assessed to ensure it had the expansion capability to incorporate the equipment required to link the two sites together – which was already in place.
We then added a VOIP card and programmed the system into the switches which connected to the wireless links. We supplied the additional licences for the front of house integration software which meant the additional site and complete billing/hotel management capability was run off the existing St Pancras Hotel Group equipment reducing extra capital spend.
As customer demand and technology advanced, Avandda supplied, in partnership with a hotel software provider, fully managed Ipads for all the rooms with full telephony features providing more modernised and manageable communications and a significant improvement in customer satisfaction.
We also connected all the sites with an accountable WiFi network to further enhance their offering to clients.
If you need some assistance with your businesses telecommunications, get in touch now!
Published: 26th November 2021