We have been involved with Euro Traveller Hotels for some years, continually developing their communication capabilities in line with evolving technologies.
We originally took over their systems in Elephant and Castle, Old Kent Road and a new hotel in Harrow.
We installed Samsung systems in each hotel, with just under 100 extensions in Harrow, thirty in the other two hotels.
We developed systems to provide functionality suitable for the hotels’ needs, featuring calls, alarms, automated wake up calls and billing to the front desk.
The cost of the systems was offset to some extent by Avandda taking over all lines and calls traffic and line rental, offering centralised monthly billing and significant savings over their previous supplier.
Originally installed with ISDN lines, we have now upgraded to SIP (Voip) lines for greater flexibility, reliability, and voice quality. We have also added a full call management and monitoring service, allowing much greater control for the business.
The hotels had also all been suffering from slow broadband and poor wi-fi coverage, vital for the business and guests in this ever increasingly connected world.
As a result, we have upgraded their connectivity to superfast broadband and managed Wi-Fi across all the sites, which has shown significant improvements for staff and visitors alike.
If you need Avandda’s expertise, get in touch with the team now!
Published: 15th February 2021