The Jump Company presents the UK’s Premier Trampoline Parks Energi!

Providing services to a range of clients, from schools and birthday parties to corporate events. With a variety of activities and challenges on the day, from climbing walls and dodgeball activities to trampoline fitness classes. We have been with them since they sprang into action in Preston, now they have expanded with their new site in Carlisle we have a whole host of challenges that we helped them overcome for their move. Taking into account that our consultants already understood the nature of the business due to the existing relationship for their site in Preston, we quickly confirmed that they required a complete internal Wi-Fi network for visitors, and an internal network for staff along with a complete telephony solution capable of handling calls whilst efficiently using an Automated Attendant service to direct calls in a high traffic environment.

Our team of consultants discussed their requirements in depth and proposed a smart managed Wi-Fi network with separate Guest and Staff logons, capable of separating traffic from both sets of log on groups and balancing the network loads, we connected and networked all their PC and IT equipment onsite, set up and tested their new Leased Line for all of their voice and data traffic to ensure that they had connectivity to the new site.

Our client let us know that Wi-Fi is essential to their guests and with utilizing Samsung Wi-Fi technology, we were able to provide them with full wireless coverage over a large area for the trampoline beds and additional play areas on their Guest Wi-Fi, due to the systems used we are able to allocate additional bandwidth to the guest Wi-Fi as the site requires.

With all this in mind, we installed the network and all telephony equipment in advance of the completion dates, having all the equipment in, tested and complete with a week left for the owners to get used to their new equipment for staff training so that they could open with improved confidence from their staff. Also allowing the owners to adjust things accordingly without any impact to trading, leaving the client very happy with the flexibility of the setup.

We are pleased to note that this site has exceeded their forecasted turnover, but the infrastructure provided has withstood this without any issues.

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