Voice & Data Solutions & Services For Businesses | Avandda

We are a different kind of telecoms company. Where your business needs come first.
Offering a wide range of telephone systems, from small to highly sophisticated.

How can we help you?

Answering the key questions

Is SIP trunking really the future?

We look at the cost savings and flexibility SIP trunks can provide. More here >

Are you prepared for the end of ISDN?

Support for ISDN ends in 2020 - what should your next steps be? More here >

Should you move to hosted VOIP?

Hosted VOIP systems are becoming popular - are they right for you? More here >

Is video conferencing the answer?

Making decisions faster, more efficiently whilst cutting travel costs. More here >
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Looking for advice? Ask an expert

Our knowledgeable and friendly consultants will visit your business, look at how you currently operate, and offer practical advice on how you could make better use of your existing phone system, or make recommendations about how it could be enhanced.

Video Testimonials

St Pancras Hotel Group

Lakeland

The Manse Nursing Home

Latest Articles

Are your internal comms holding your business back?

Whilst many businesses rightly concentrate on external communication, making sure customers and prospects are adequately serviced, in many cases good practices here can be badly let down internally. How many times can a reasonably simple customer request become difficult to satisfy, just because you can’t get hold of the right person or the right piece

First contact vital for successful business

The increasing speed of technology has bred impatient and demanding customers who want to interact quickly, get answers and make purchases efficiently. Whilst the Internet has accelerated this facility in general terms, the pandemic and the lingering WFH phenomenon seems to have led to longer call times, difficulty in getting answers and ultimately consumer frustration

Tips on creating a better on hold caller experience.

Many customer journeys may start online, but when they are unable to reach a resolution, or the interaction becomes complex or frustrating, that journey changes … and they pick up the phone. Why? Because they are seeking the reassurance of human engagement to help them. They make a conscious effort to reach out, investing their

Avandda Ltd
Avandda Ltd
41 Google reviews
Ben Bowden
Ben Bowden
2021-10-05
Thanks for the attentive service I recently received from Avandda, particularly the efforts of Patrick and your colleague Robert. I no longer wanted my mobile number to be shown online due to a rising number of nuisance calls. Patrick and his team provided me with a landline number and a mobile app which could be downloaded onto my mobile in order to answer any calls to this number. The service was explained to me in a simple and understandable way. It was very reasonably priced and the number was active less than 24 hours after my initial enquiry. Thanks again to Patrick and the team at Avandda, I would definitely recommend their services.
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Janice Mills
Janice Mills
2021-09-24
Nicola Poulier
Nicola Poulier
2021-09-22
We have used Avandda for the last three years to provide our broadband and telephone needs and they have always been very satisfactory
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John Taylor
John Taylor
2021-09-17
Always there when you need them and our system has worked perfectly since they installed it I would highly recommend them.
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Tony Gerrard
Tony Gerrard
2021-09-17
If ever I have a problem or need to speak to someone at Avandda they are always there to assist me with one simple call or email and can resolve my issue promptly. Tony Gerrard, Director Ray Knight casting Limited.
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anne-marie Bateson
anne-marie Bateson
2021-09-15
Avandda have always been very helpful whenever we have had to contact them. Which is not very often because the equipment does not fail and we only have to have help when external factors such as power cuts cause the phones to disconnect.
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David Morris
David Morris
2021-09-15
Avandda have been brilliant at supporting our transition from using a less than effective call centre service to Wildix cloud based telephony with a wide range of additional capability. We considered a range of market alternatives, and are delighted with our choice of Avandda with Wildix. We have reduced our telephony costs by 70% and gained a much better capability and service. Wayne and his superb team deliver excellent advice and support. With a 5 Start TrustPilot rating ourselves, this is Customer Service as it should be.
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Matt Tichbon
Matt Tichbon
2021-09-15
We've worked with Avandda for several years and have always found their service to be quick and responsive, delivering exactly what we need.
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Tracy Burton
Tracy Burton
2021-09-15
Great service start to finish and ongoing support has continued at a high level.
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Mike Baldwin
Mike Baldwin
2021-09-15
Thanks to Avandda for the recent Wildix install. Went in smoothly, with no disruption to the team.
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