Telephone voicemail systems

Telephone voicemail systems offer  sophisticated call messaging solutions for your business phone system. They optimise the service levels to inbound callers and the efficiency of your employees, 24 hours a day, 7 days a week.

The telephone voicemail systems are fully integrated and can be intuitively programmed to provide your organisation with a bespoke call handling system.

Each user is able to record their own personal greeting; forward messages to colleagues or another number, screen calls before deciding to answer, send messages to a group of extensions, record personal reminders, and even record conversations.

However, telephone voicemail systems offer much more. Message waiting indication ensures that users are immediately aware that messages are pending with each message 'stamped' with the date and time it was left and the number of the person who called. The system's auto forward feature also ensures that if messages aren't accessed within a specified time they can be forwarded to a designated extension.

Key features of the telephone voicemail systems from Avandda UK are;

• Answer machine emulation
• call record
• internal reply and external call back
• group messaging
• message re-direction
• date and time stamping
• message notification via waiting lamps, dial tone and keyphone LCD screen
• playback controls, pause, rewind etc
• administrator usage reports.

Therefore, in summary, the Voicemail system provides a cost effective call management solution for business environments,  It increases efficiency and improves the levels of customer service you provide. It is easy to use and manage and can help your business reduce the number of missed or dropped calls. Full training is offered. For further information and advice, contact us now.