Office telephone system

Samsung DCS 816

The all-in-one wireless solution for the home office/small office telephone system

The Samsung DCS 816 has been designed to be as simple and natural as possible for even the smallest of offices, delivering the advanced features and functionality of a large telephone system at a fraction of the cost. In today's competitive environment, your success depends upon providing an efficient and responsive service. This means ensuring that your organisation is ready to react to the needs of your customers.

The Samsung DCS 816 is a flexible, modular system that keeps cost downs, as you only need to purchase the solution that your organisation needs. Up to 16 extensions are available on the DCS816, with ISDN connectivity for faster, smoother access to online services such as email and the Internet and features such as Caller ID display (CLI) and direct dialing (DDI) to an individual extension. Operator and group working can also ensure calls are handled efficiently within your organisation.

A key benefit of the DCS816 is ease of use with effective features available at the touch of a button, such as: speed dialing, redialling, call forwarding for when you are engaged or unavailable, and call pick-up that enable users to answer colleagues calls from their own handset. Trunk -to-trunk transfer and call diverts allows calls to be seamlessly forwarded to external destinations such as mobile phone, domestic number or another office.

Features;

• 12 Digital Extensions maximum
• 8 Channel Basic Rate ISDN (408i only)
• 4 Analogue Extensions maximum
• DECT - Analogue compatible
• Door entry facility
• Night Service
• Programmable Least Cost Routing
• So Bus working
• Calling Line Identification (CLI)
• Direct Dialling Inward (DDI)
• Music on hold connection
• Number to name translation (CLI & DDI)
• Remote Maintenance and Diagnostics
• Voicemail and Auto Attendant option

The system has been designed to improve efficiency and supports multiple applications including Messaging on Hold and Panastat call management software.

Although the Samsung DCS 816 is no longer available from Avandda, we still provide the parts and maintenance programme for this system.