On hold marketing

Our aim is to make sure that your customers get through to you as quickly as possible.

However on those occasions when they are on hold either waiting to get through or being transferred, gives you a unique opportunity to communicate with this 'captive' audience.

On hold marketing can provide them with general messages about the company, give them information about products and services they perhaps might otherwise not have been aware of, even tell them about your latest special offer. All of which means that when they do get through they may be prepared to talk to you about more than they originally intended.

Around 70% of business calls are put on hold which means there are many opportunities to make the most of this advertising opportunity.

We can work with you to agree and develop a script and get a suitable recording produced and added to the system. An important AT & T study has shown that 7 out of 10 business callers are put on hold. With first impressions counting for so much, Avandda have linked up with Reactive Audio to provide a highly professional on hold marketing service.

A great way to take advantage of 'dead air' to drive home your message to a receptive and engaged audience.

Listen to examples

Scriptwriting

It is so important that what you say is communicated in your marketing messages with professionalism and clarity. We do not expect you to write the script. Leave it to us to create a highly engaging and informative script that will help you communicate your message to your callers.

Voice Overs

We have strong working relationships with the very best voice overs in the UK. You will hear many of our voice overs on commercial and BBC television and radio. Our aim is to advise you on the voices that will work for your company, based on your brand and marketplace. All our productions are presented with a male and female voice. If male or female only are required, no problem.

Music Selections

All our on hold productions are created using the very best voice over and music selections. Our in-house music composer regularly creates new music tracks and they are added to our library. Again, our creative team will aim to select the music tracks which best fit your brand and we have a large selection to choose from. Our music tracks are categorized into moods, styles and many have a very contemporary feel.

For furtther details on this service, please do not hesitate to contact us.