Your problems solved

The best telephone systems rarely get noticed. They should be efficient business tools that provide reliable and cost effective communications between co-workers, clients and suppliers.

One of the reasons you may have visited this site is because your current system is causing problems either operationally or financially.

At Avandda, we are passionate about ensuring you get the right system for your needs. We work through any issues and come up with the optimum solution every time. If any of the following problems are currently an issue for you we can help.

Paying too much for your leased system?

In tough times, its always important to reduce running costs of your business telephone systems. Too often we have seen clients get tied into a long term lease with limited benefits. Often these costs are wrapped up as part of a call plan where it is impossible for you to establish exactly what you are paying for and whether it is, and remains, good value for money.

We always price every aspect of the system separately so you can be sure of what exactly you are getting, in many cases saving clients considerable expense. Contact us.

Struggling to handle calls?

Bottle necks and traffic spikes can make keeping on top of calls tricky. We can help smooth the flow and get customers to an operator faster. Whether it is staffing issues or number of lines available, there is nothing worse than new business and important service calls not getting through in timely fashion.

We can help by assessing your business and traffic throughput and make strategic proposals to ensure you are always available. This may including adding extra lines or handsets, use of auto attendant to take the pressure of reception and even call management software for larger operations. Contact us.

Need to keep number when relocating?

Often your inbound phone number is the lifeblood of the business. However when businesses move for operational or cost reasons there is always a concern that the number will be lost in the move, especially if you move from the current exchange.

We can help you retain your number no matter where you move, ensuring continuity of communication and less chance of losing contact with customers. Contact us.

Calling between sites expensive?

External calls between two sites soon mounts up on a daily basis, particularily in a busy office environment.

We can connect remote locations to dramatically cut those costs using voice over IP technology. Not only do you negate the calls cost of multiple daily 'external' calls, the two offices will have telephone functionality as if they were on the same site. Voice mail, call divert, group dialling all become available irrespective of location. Home workers can even be included in the loop with the same facility to be an extension of the internal phone system. Contact us.

Call costs out of control?

In the heat of business it can be difficult to keep tabs on the costs of your calls. Not just in terms of which provider provides the lowest tariffs, but also in terms of who is making what calls and how many of them are actually necessary. Overseas calls, calls to premium numbers and personal calls can soon add a significant cost coming off the bottom line.

We can work with you to ensure that calls are monitored closely using call managment software to provide regular reports into what is happening globally and indeed down to an employee by employee basis. We also regularily assist clients in achieving significant savings on their call tariffs. Contact us.