To have the option of working from home clearly has its benefits. Workers can take advantage of converged communications technologies, such as phone, Internet, mobile, data and fax.

Communication now means much more than making and taking calls. It is now possible to access and share voice, fax, video and data through systems that create a synergy between voice and data networks to open up hosts of business phone system opportunities.

The Internet has transformed the way we communicate, not least through the growing popularity of the VoIP phone system range. We have the expertise to guide you through VoIP phone systems to find which is most suitable for your business. One of the many benefits of a VoIP telephone system is that it not only provides you with the wealth of features provided by other telephone systems but it significantly reduces call charges nationally and internationally by using the Internet.

Our VoIP telephone systems easily connect individuals and groups through any data connection in any location. We make home, branch and multi-site working a reality to keep you connected in today’s dynamic world of business.

Contact us today for more information

Avandda is not tied to a specific manufacturer. We do not have to find the closest one most suitable to your requirements. We are completely independent and comfortable working with a wide range of phone systems: BT, Panasonic, Samsung, and Avaya to name but a few.

From the outset we have, through our own experiences and extensive consultation with clients gained a wealth of experience with the day-to-day needs of modern business. This coupled with our knowledge of the business phone systems available we can ensure your office phone system is appropriate to your needs, now and into the future.

We care about the performance of your business we pride ourselves providing bespoke business phone systems to suit the needs of your individual organisation. We cater for all sizes and shapes of business. So no matter how large or small, you are always assured of close attention to detail and excellent customer service.

The importance of the office phone system with regard to its role in securing and retaining business is often sadly overlooked. How many new business calls do you lose through slow response? How many customers get fed up with not getting answers fast? Do engaged tones suggest that you’re not staffed up to cope? We really care about the performance of your business. We look at the demands of your clients plus the needs of your staff and the business. We look to reduce costs, improve productivity and client satisfaction and offer more flexible working practices.

Recent features we have implemented to our business phone system and which have proved of benefit include:

• Voice mail and call diversion ensuring clear communication lines at all times.
• Callers prompted to dial direct numberenabling many calls to be handled simultaneously.
• Automatic direction to relevant departments providing speed of response.
• The option to record important or contentious calls for future reference.
• Cost effective provision of extensions – this enables selective home working, whilst remaining part of a firm’s fully featured internal and external systems.
• separate direct dial numbers for prioritising new business calls and monitoring marketing campaigns.

Contact us today and let’s discuss whether you are getting the most from your business telephone system

Even if your business operates predominately online – online contact forms, online quotations leading to online purchasing – many people still like to talk to a human being even if it is just for reassurance.

How much do you value your business phone system? The telephone is one of the most important and useful ways of communicating. It is impossible to form the type of relationship you can by listening to someone’s voice with words alone. People can only form a certain level of impression from what is written.  To build rapport follow it up where necessary with a telephone call. Emotions and expressions don’t translate as well as a phone call not even with punctuation!

In business there are many reasons why the phone wins hands down over other digital means of contact. It is amazing how many people’s first reaction is “phone me”. We can ensure you have the most appropriate office phone system for your needs. There are a wealth of different phone systems available with an abundance of different features which could benefit your business.

• A telephone call can add a level of trust and reassurance that faceless emails do not. It is much easier to tell if a person doesn’t understand you or they are uncertain about something via a telephone call.
• A phone call will provide instant answers to questions as they are asked without the wait for a reply in the form of an email or letter.
• A telephone provides the answer to the principle barriers of communication namely distance and time providing an alternative to face to face meetings

But let us not forget both phone and email are vital to the credibility and connect-ability of any business with its customers. It depends on the information required.

Some of the many benefits include;

• Employees are able to log into the network and access email servers with ease whether they are in the office or on the road.
•  More flexible working practices and a more productive, better informed workforce.
•  Employees can even log in to the network from the increasingly numerous wireless hotspots in airports, hotels and coffee shops.
•  Within the office additional PC’s and laptops can be added to the network as necessary with ease removing the need for restricting messy cables.
•  Following a wireless IP telephony network cabling installation, Avandda can also offer a range of voice-over IP solutions.
•  Reduced calling costs.

Why not talk to us about the benefits of wireless telephony networks and how they might help your business efficiency in the future.

Contact Avandda on: 01925 250010

Each and every project benefits from our full attention from start to finish. From the initial meeting to ascertain your requirements as a business, to providing a bespoke telephone system right through to ensuring the telephone system operators are fully confident with how to get the most out of your chosen system.

A phone system with advanced features is not fulfilling its full potential if the operators do not know how to utilise these.

At Avandda we will not only ensure that the system fully operational on day one, but also that the users are fully competent to take advantage of the system at that time. We provide full telephone system training – bespoke office phone system training developed for each customer. This is dependant on their needs. We use professional trainers who act independently from our engineering staff. The training will ensure that each office phone system Avandda provides, is used to its optimum and each operator is completely confident they are getting the best out of the brand new telephone system.

Our telephone system training includes;

• User Training: call handling, any appropriate features
•  Programming: programming speed dials, extension names, clock, DSS Keys etc.
•  Voice mail Training
•  Call Logging Training
•  Report processing

We pride ourselves in the detail to which we go to ensure you benefit from the advanced nature of the office phone system products we provide. We want you to continue to create the right impression with regard to your business efficiency and not risk loosing vital business while your telephone system operator gets used to all the new functions.

Avandda offers the whole package, not only the equipment and installation but also offer a wide range of phone lines and business telephone numbers. These can make a huge difference to your organisation in many ways.

Do you have more than one office with separate phone lines for instance? These can incur huge amounts of telephone traffic. Increasing costs and reducing efficiency.

Have you considered using a non geographic number? These have many benefits one of which is that you can retain your phone number should you change premises, simply redirect them to another line. Invaluable when it comes to maintaining information on letter heading, and with marketing etc

Our range of telephone lines and business telephone numbers designed precisely for your organisation includes:

• Leased lines
• Geographic and non-geographic numbers
• Call packages
• Return to voice/data networks
• Analogue lines
• ISDN lines
• Fibre optic lines
• Broadband

Contact us today for more information and discover how your business can benefit.

If the answer to any of these is yes then we need to talk.

In these tough times, business owners need to constantly evaluate their financial commitments, most people cannot afford to be leaking money unnecessarily.

Our dedicated account managers take time to understand your business, establishing your telecom needs and ensuring it is a pain free process to create your own bespoke system.

We want you to get the most out of your business phone system for the best price. We always price every aspect of the system separately so you can be sure of what exactly you are getting, in many cases saving clients considerable expense.

Have you considered using a voip phone sytem? An ideal way to reduce external costs between sites. This system provides two offices with the same telephone functionality enabling voice mail, call divert, group dialing etc as if in same location. This even applies to those working from home who appear to be connected via an extension of the internal phone system.

It is always important to reduce running costs of your business telephone systems. Contact us today and let us answer those questions!

We  provide a high level of support and guidance to make sure you don’t make an expensive mistake. In fact we’ve created a useful download, ‘Ten biggest mistakes made when buying telephone systems ..and how to avoid them”.

It provides all the advice you need when coming to the problem for the first time.

Click here to get the report today.

Avandda’s experience is invaluable when businesses are moving. We offer our moving business premises service free of charge wherever we are installing, upgrading or moving an office phone system. Not only will we conduct the move to your instructions, we will also carry out all the negotiations with the line provider, co-ordinating the project, which allows you to continue with other aspects of the move.

Now we can offer our ‘essential relocation check list‘ – a useful document that gives you information on all aspects of your move and ensures that you can plan effectively – making sure that nothing gets forgotten and that you correctly sequence all required actions.Clients who have moved swear by it!

To download the document click here for further details.