Auto attendant systems UK 

With the independent auto attendant systems, uk option, or using the functionality available with integral voicemail systems, you can be sure that no call goes unanswered.

Your 24 hour receptionist

External callers are prompted by the auto attendant systems to dial for direct connection to the correct person, without the need for the receptionist to handle the call. However, if no extension number is dialed within a specified time the call will be automatically connected to the receptionist, or another specified extension.

Auto attendant systems UK can answer multiple calls simultaneously, even giving each call an individual greeting. To provide even greater levels of service, automated attendant can also work in association with an optional voicemail system to ensure that incoming callers are never left hanging on the line.

Auto attendant messages

Key benefits

- Enhances image and profile
- Helps generate extra sales
- Promotes products and services to a qualified audience
- Reduces perception of time spent on hold as the caller is listening to informative messages
- Reduces caller abandonment
-Cost effective compared to other advertising.

Key facts

- Average hold time is 35-45 seconds per call.
- 90% of callers prefer on hold messages to hearing silence.
- Up to 20% of callers made a purchase after hearing information on hold.
- 85% of on-hold callers will wait if there is a message - no message and 88% will hang up. Of those that hang up 34% will not call back.
- A small business transferring just 8 calls per hour will leave their callers on hold for over 120 hours per year.

For further information and advice about auto attendant systems UK, contact us now.