business phone system uk





On hold marketing

on hold marketing serviceAn important AT & T study has shown that 7 out of 10 business callers are put on hold. With first impressions counting for so much, Avandda have linked up with Reactive Audio to provide a highly professional on hold marketing service.

On hold marketing

Is a way to deliver your marketing message while callers are on the line waiting to be connected. On hold marketing can promote your company with an entertaining and informative message which keeps the caller listening. It is the most closely targeted advertising you can get - delivered only to your callers. A great way to take advantage of 'dead air' to drive home your message to a receptive and engaged audience.

Listen to examples

Estate agent message Solicitor message Marketing agency message
Travel agency message Car dealer message

Auto attendant messages

Key benefits

  • Enhances image and profile
  • Helps generate extra sales
  • Promotes products and services to a qualified audience
  • Reduces perception of time spent on hold as the caller is listening to informative messages
  • Reduces caller abandonment
  • Cost effective compared to other advertising. On hold marketing service, Audio specialists

Key facts

  • Average hold time is 35-45 seconds per call.
  • 90% of callers prefer on hold messages to hearing silence.
  • Up to 20% of callers made a purchase after hearing information on hold.
  • 85% of on-hold callers will wait if there is a message - no message and 88% will hang up. Of those that hang up 34% will not call back.
  • A small business transferring just 8 calls per hour will leave their callers on hold for over 120 hours per year.

1. Scriptwriting

It is so important that what you say is communicated in your marketing messages with professionalism and clarity.  We do not expect you to write the script.  Leave it to us to create a highly engaging and informative script that will help you communicate your message to your callers

It is so important that what you say is communicated in your marketing messages with professionalism and clarity.  We do not expect you to write the script.  Leave it to us to create a highly engaging and informative script that will help you communicate your message to your callers.

2. Voice Overs


We have strong working relationships with the very best voice overs in the UK. You will hear many of our voice overs on commercial and BBC television and radio. Our aim is to advise you on the voices that will work for your company, based on your brand and marketplace.  All our productions are presented with a male and female voice.  If male or female only are required, no problem. 

3. Music Selections

All our on hold productions are created using the very best voice over and music selections.  Our in-house music composer regularly creates new music tracks and they are added to our library.  Again, our creative team will aim to select the music tracks which best fit your brand and we have a large selection to choose from.  Our music tracks are categorized into moods, styles and many have a very contemporary feel.

For furtther details on this service, please do not hesitate to contact us.

Make sure your auto attendant message is professional, clear, concise and informative. All voice-overs used are industry trained with many years experience in radio and television.



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