On hold marketing
 An important AT & T study has shown that 7 out of 10 business callers are put on hold. With first impressions counting for so much, Avandda have linked up with Reactive Audio to provide a highly professional on hold marketing service.
On hold marketing
Is a way to deliver your marketing message while callers are on the line waiting to be connected. It promotes your company with an entertaining and informative message which keeps them listening. It is the most closely targeted advertising you can get - delivered only to your callers. A great way to take advantage of 'dead air' to drive home your message to a receptive and engaged audience.
Auto attendant messages
Make sure your auto attendant message is professional, clear, concise and informative. All voice-overs used are industry trained with many years experience in radio and television.
Key benefits
- Enhances image and profile
- Helps generate extra sales
- Promotes products and services to a qualified audience
- Reduces perception of time spent on hold as the caller is listening to informative messages
- Reduces caller abandonment
- Cost effective compared to other advertising.
Key facts
- Average hold time is 35-45 seconds per call.
- 90% of callers prefer on hold messages to hearing silence.
- Up to 20% of callers made a purchase after hearing information on hold.
- 85% of on-hold callers will wait if there is a message - no message and 88% will hang up. Of those that hang up 34% will not call back.
- A small business transferring just 8 calls per hour will leave their callers on hold for over 120 hours per year!
For furtther details on this service, please do not hesitate to contact us.
|