Venture Hotels - Hotel Telephone Systems UK
 The growth of Warrington and Cheshire as a high tech business area has inevitably increased the number of visitors from this sector to the region. Hotel telephone systems, UK wide have developed considerably in recent years offering much enhanced functionality. The existing system in the Venture Hotel group of three hotels in the area was no longer able to offer the level of connectivity demanded by these visitors and available elsewhere. However these larger hotels that already offered such services were priced above the pocket of the small hotel user.
However, after careful analysis, Avandda was soon able to accommodate the needs of the Venture Group. The project involved initially providing high-speed broadband access to all three hotels covering over 60 hotel rooms and six conference suites.
Modern hotel telephone systems UK wide now offer voice calls over the Internet, this technology has allowed all three hotels to be connected to the same system with free calls between them. Not only did this save considerable cost but also enabled overflow calls at peak times to be re-routed to a less busy reception in one of the other hotels to improve customer service. Bookings could also be centralised as a result together with enquiries for conference and banqueting. The hotels could also offer the facility for Internet access and potentially conference calling and video conferencing, a major step forward.
The hotel telephone systems UK, also allowed the use of voice mail both in visitor's rooms and for members of staff. Staff productivityy was also enhanced by the smooth transfer of calls within each hotel and indeed across the group.
The hotels are confident of attracting an additional five per cent occupancy as a result of being able to offer state of the art communications to their guests and also look to increase conference business by some ten per cent, particularly amongst high tech customers keen to have Internet access available for conferences and training.
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