Car dealerships - business telephone systems

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Avandda is perhaps uniquely placed to help car dealerships cope with the specific nature of their inbound and outbound telecoms traffic. Business telephone systems from Avandda ensure improved customer service and business efficiency

Prior to moving into telecommunications, our managing director, Patrick Mee had eighteen years experience in the motor trade latterly as MD of five dealerships and a further five body shops. As a result, he is well qualified to offer innovative solutions, using business telephone systems from Avandda,  to the day-to-day needs of the modern sales and service environment. He has  first hand experience of the pitfalls of dealership communications.

He would be happy to talk to dealerships, with an objective to improve response times, reduce costs, improve productivity and client satisfaction and provide better marketing support.

Recent features of the business telephone systems that we have implemented, and which have proved of benefit in dealerships include:

1. Automatic direction to relevant departments for speed of response

2. Creation of informal calling groups to ensure even spread of inbound calls.

3. Separate direct dial numbers for monitoring of marketing and advertising campaigns.

4. Monitoring sales calls bothh inbound and outbound.

5. The option to record important or contentious (or all) calls for future reference.

6. Voice mail and call diversion to ensure clear communication lines at all time. 

7. Cost effectively connecting sites to ensure seamless external and internal communication.

8. Call traffic reports to give accurate information about inbound and outbound calls made from and to every extension.

To get the benefit of Patrick's experience contact us today.