School phone systems UK
 Schools often find themselves saddled with out dated phone systems, UK wide, struggling to cope with the sheer volume of inbound traffic from suppliers, pupils, parents and staff.
Avandda have noted in their work with schools that particular 'bottlenecks' such as the morning calls to inform of pupils' absence, calls to teachers tied up in lessons, and calls to check on school events and pick up times, were all an issue.
Increasingly schools are opting for more sophisticated phone systems. UK technology now offers an individual extension system with voice mail, available not only to those on fixed extensions, but also the facility to maintain voice mail for each individual teacher. This can be accessed by a small number of extensions within the staff room, and in particular, allows much closer dialogue between pupils and parents with relevant teachers when required.
With Avandda`s automated attendant phone systems, UK schools can now direct incoming callers specifically to either an operator or to a number of automated services. For example, morning absences can now be left as voice mail messages on a dedicated answer phone and collected later by staff for analysis. Automated greetings can also provide 'virtual information', details of upcoming events, school trips information, diary dates etc. The introduction of ISDN also allows direct dial to relevant individuals and also the development of video-conferencing with other schools, hoome and abroad, a facility increasingly popular for cultural and language studies.
Talk to Avandda about how we can make a real difference to your school.
Case study - Tarporley High School
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