Hospitality - Business phone system UK
  An effective cost control and billing system is imperative for any hospitality business that needs to provide a bill for services provided. Avandda provides a Business phone system UK wide which, as a Reservation and Management Information System, provides easily accessible information to provide control over costs, staffing and service levels.
It is the perfect system for: Hotel/Motels - Conference centres - Small colleges and educational centres - Residential training centres - Serviced offices - Healthcare centres - Leisure centres.
With any business phone system, UK hospitality companies need to allocate resource and services and provide a bill for them. It's a lot more than just a telephone exchange:
- The solution provides an effective way to manage and bill customers
- Customer identified when calling and reservation form is then pre-filled if it's a repeat call. 
- Availability can be checked, reserved, and confirmation e-mail sent at press of a button.
- On customer arrival final check-in is simplified with advance message delivery, set up of wake up calls and payment details.
- During customers stay, room charges are automatically added each day; telephone charges are automatically added, including calls from handsets other than designated room handset.
- Wake up calls are delivered and alarmed if not answered, with option of voice message on answer.
- Guest voicemail boxes can also be provided.
- Even additional charges such as newspapers, bar bills and restaurant bills can be added,
- On departure itemised bills can be provided, customised to include features such as utilising preprinted stationery and separating out tax charges
- The room handset will be locked, room status changed, voice mail messages deleted.
- Information trail left in Management Information System allows business to analyse room occupancy, spending patterns.
How does it work?
With this Business phone system, UK features include:
- Check In/Out - Room status - Wake up calls - Room billing - Additional services billing
- Telephone billing - Room administration (Clean, Dirty, etc.) - Guest credit control
However, by integrating to your computer system we can also add the ability to control all the above features from a user friendly interface plus add the following features:
- Diary function for the advance booking of rooms or services
- Simple to operate but very comprehensive call costing table
- Customer interface package (pre-populating reservation forms)
- Simplified booking and reservation service
- E-mail integration on reservation system
- Enhanced billing solution
- Management information system
Case study - Venture Hotels
Avandda Ltd 820 Birchwood Boulevard Birchwood Warrington WA3 7QZ
We currently have installations in London, Oxford, Birmingham, Derby, Leicester, Nottingham, Sheffield, Leeds, Stockport, Altrincham, Warrington, Merseyside, Liverpool, Cheshire and UK wide
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